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Policies
Questions? Please write to: customersvc@delorescreations.com
Most of the items in the Store are made as ordered. They are usually mailed within 7 Business Days or less. During the Holiday Season, or during times of a Big Sale, it may be up to two weeks. If you need them very quickly please write before you order and let us see how fast we can get them out for you! You will receive an email after you order with an estimated shipping date. And another email to confirm the day it goes out!
I love custom items! If you see a product in the store, but wish it was made of another fabric, just ask and we will see what we can do! Thank you!
Return/Refund Policy
Our constant effort is to provide excellent quality products and meet our commitment. We look over every item sent out to make sure they are in perfect condition for you. It is up to you to read the description/look at the pictures provided and check all information concerning dimensions, color, delivery delay, and don't hesitate to ask questions if something appears unclear: DeloresCreations@msn.com . All Sales are Final. No Returns or Refunds.